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Terms & Conditions

Please read these terms and conditions carefully, as they apply to all transactions between Juniper Road and you can only be waived or varied in writing signed by us. By proceeding with a purchase with us, you’re indicating to us that you have read, understood and agreed to enter into a binding agreement with us on these terms and conditions. If you have any questions or concerns about our terms and conditions, services or website, or any purchase you make through the website, please don’t hesitate to get in contact with us.


1. eCommerce
While we take ever care to make sure our website is accurate and up to date, we’re only
human and from time to time, mistakes may occur (e.g. pricing error, date or inclusion error).
Please note that when you submit an order through the website, no agreement is formed until
we process and accept your order and send you a confirmation. If there’s been an error
leading to your order (such as a date error), we may choose not to complete the order, but
we’ll be sure to contact you to discuss your options (e.g. registering for a program on the
correct date).


2. Deposit
You agree to pay us a $50 deposit per Workshop program to hold your place. This deposit is
non-refundable in the event that you choose to no longer attend the workshop.


3. Payment
You agree to pay us the purchase price (less deposit) of the Workshop as advertised on our
website a minimum of seven (7) days prior to the advertised Workshop date. Prices are listed
in Australian Dollars and are inclusive of GST, unless otherwise stated on the website.
We currently accept payment via EFT and Paypal. We may offer other ways to pay
from time to time, such as through other third-party payment gateways or processors of
electronic funds transfers into our nominated bank account. Please ask for more information.


4. Withdrawals/Cancellations and Deferrals
Once a Workshop participant has registered and paid their $50 deposit, if they are not able to
attend their Workshop on the agreed date, the following conditions apply:

4.1 Withdrawal/Cancellation and/or request to Defer eight (8) or more days prior to the
workshop date, the deposit is retained, and the workshop place is released. No
further financial penalty applies.
4.2 Failure to pay the balance of the workshop seven (7) days prior to the workshop
date will result in cancellation of your place in the workshop and the deposit is
retained.
4.3 Withdrawal/Cancellation and/or request to defer zero to seven days prior to the
workshop date (and after payment of the balance), the full payment (deposit and
balance) is retained.
4.4 All written notifications, requests cancellation/withdrawal and deferral requests are
to be sent to hello@juniperroad.com.au


5. Refunds

There are no refunds or partial refunds for cancelled programs except in the following
circumstances: 

5.1 Where the Workshop date was cancelled by Juniper Road and cannot be rebooked to a
later workshop date agreeable by both parties
5.2 Where the workshop participant can provide evidence of an extraordinary event
(terminal illness, death of an immediate family member)
5.3 Where the Workshop participant paid more than 8+ days prior to the Workshop date,
but then withdrew/cancelled 8+ days prior. The refund will equate to the full fee less
the non-refundable deposit and an admin processing fee of $25.
5.4 Where a refund has been approved following evidentiary confirmation of an
extraordinary event, the refund will be in the form of a place at a Workshop at a later
date. 

6. Fees
The fee for the Workshop is advertised on our website .
We may vary the fee from time to time. You agree and acknowledge that we may do so at any
time on notice, and that such notice is given by us posting the updated price on our website
or otherwise notifying you.


7. Intellectual Property
There will be resources that will be shared as part of the Workshop, and they remain the
intellectual property of Juniper Road. By registering in the Workshop, the participant agrees
not to share or reproduce any resources, contacts and other materials with people and
entities outside of their own business.


8. Disclaimers 

8.1 No single attendee participating in the Workshop will be the same and the content of
each workshop program programs may differ slightly from one program to the next.
8.2 If we decide to change these terms (and we can do so at any time), we’ll post a copy of
our revised terms on our website. juniperroad.com.au

 

Please ensure that you have read our Privacy Policy.

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